Mute Functionality

Learn how to enable your users to mute notifications for certain conversations You can silence one-on-one and/or group conversations for a specific amount of time using the Mute functionality. Aside from that, you can include a Push Notifications section in your apps’ settings. Your users can use this feature to turn off Push Notifications for certain chats or to opt-out of receiving Push Notifications altogether.

Mute or Unmute Chats

Chat comprises anything related to messages like:

New Message (Text, media, or Custom messages like Polls)
Edited Message
Deleted Message
Response in threads

Mute Chats

You can specify the UIDs and/or GUIDs to be muted. You can mute chats for these conversations for a specific amount of time.

Parameters	Value	Description
uids	Array of UIDs	This parameter allows you to mute one-on-one chat for the mentioned UIDs.
guids	Array of GUIDs	This parameter allows you to mute group chat for the mentioned GUIDs.
timeInMS	String consisting of UNIX timestamp	This parameter allows you to mute chats for a specific amount of time for the required UIDs or GUIDs After the mentioned duration, the Push Notifications are received. Eg: “1628425767881”

This functionality uses the callExtension() method provided by CometChat SDK.

JavaScript
Java
Swift

CometChat.callExtension('push-notification', 'POST', 'v2/mute-chat', {
    "uids": ["cometchat-uid-1"],
    "guids": ["cometchat-guid-1"],
    "timeInMS": "1628610749081"
}).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

import org.json.simple.JSONObject;

JSONObject body=new JSONObject();
JSONArray uids = new JSONArray();
JSONArray guids = new JSONArray();

uids.add("cometchat-uid-1");
guids.add("cometchat-guid-1");

body.put("uids", uids);
body.put("guids", guids);
body.put("timeInMS", "1628425767881");

CometChat.callExtension("push-notification", "POST", "/v2/mute-chat", body,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .post, endPoint: "v2/mute-chat", body: ["uids":["cometchat-uid-1"], "guids":["cometchat-guid-1"], "timeInMS":"1628610749081"] as [String : Any], onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

Unmute Chats

Used to unmute the chats for certain conversations before the mentioned time during muting.

Parameters	Value	Description
uids	Array of UIDs	This parameter allows you to unmute one-on-one chat for the mentioned UIDs.
guids	Array of GUIDs	This parameter allows you to unmute group chat for the mentioned GUIDs.

This functionality uses the callExtension() method provided by CometChat SDK.

JavaScript
Java
Swift

CometChat.callExtension('push-notification', 'POST', 'v2/unmute-chat', {
    "uids": ["cometchat-uid-1"],
    "guids": ["cometchat-guid-1"]
}).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

import org.json.simple.JSONObject;

JSONObject body=new JSONObject();
JSONArray uids = new JSONArray();
JSONArray guids = new JSONArray();

uids.add("cometchat-uid-1");
guids.add("cometchat-guid-1");

body.put("uids", uids);
body.put("guids", guids);

CometChat.callExtension("push-notification", "POST", "/v2/unmute-chat", body,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .post, endPoint: "v2/unmute-chat", body: ["uids":["cometchat-uid-1"], "guids":["cometchat-guid-1"]] as [String : Any], onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

Mute or Unmute Calls

You can mute the notifications for one-on-one or group calls. This works for Default calling (video or audio calls) offered by CometChat.

Mute Calls

You can specify the UIDs and/or GUIDs to be muted. You can mute calls for these conversations for the said amount of time.

Parameters	Value	Description
uids	Array of UIDs	This parameter allows you to mute one-on-one calls for the mentioned UIDs.
guids	Array of GUIDs	This parameter allows you to mute group calls for the mentioned GUIDs.
timeinMS	String consisting of UNIX timestamp	This parameter allows you to mute calls for a specific amount of time for the required UIDs or GUIDs After the mentioned duration, the Push Notifications are received. Eg: “1628425767881”

This functionality uses the callExtension() method provided by CometChat SDK.

JavaScript
Java
Swift

CometChat.callExtension('push-notification', 'POST', 'v2/mute-calls', {
    "uids": ["cometchat-uid-1"],
    "guids": ["cometchat-guid-1"],
    "timeInMS": "1628610749081"
}).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

import org.json.simple.JSONObject;

JSONObject body=new JSONObject();
JSONArray uids = new JSONArray();
JSONArray guids = new JSONArray();

uids.add("cometchat-uid-1");
guids.add("cometchat-guid-1");

body.put("uids", uids);
body.put("guids", guids);
body.put("timeInMS", "1628425767881");

CometChat.callExtension("push-notification", "POST", "/v2/mute-calls", body,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .post, endPoint: "v2/mute-calls", body: ["uids":["cometchat-uid-1"], "guids":["cometchat-guid-1"], "timeInMS":"1628610749081"] as [String : Any], onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

Unmute Calls

Used to unmute calls for certain conversations before the mentioned time during muting.

Parameters	Value	Description
uids	Array of UIDs	This parameter allows you to unmute one-on-one calls for the mentioned UIDs.
guids	Array of GUIDs	This parameter allows you to unmute group calls for the mentioned GUIDs.

Used to unmute the calls for certain conversations before the mentioned time during muting.

JavaScript
Java
Swift

CometChat.callExtension('push-notification', 'POST', 'v2/unmute-calls', {
    "uids": ["cometchat-uid-1"],
    "guids": ["cometchat-guid-1"]
}).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

import org.json.simple.JSONObject;

JSONObject body=new JSONObject();
JSONArray uids = new JSONArray();
JSONArray guids = new JSONArray();

uids.add("cometchat-uid-1");
guids.add("cometchat-guid-1");

body.put("uids", uids);
body.put("guids", guids);

CometChat.callExtension("push-notification", "POST", "/v2/unmute-calls", body,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .post, endPoint: "v2/unmute-calls", body: ["uids":["cometchat-uid-1"], "guids":["cometchat-guid-1"]] as [String : Any], onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

User Settings

Apart from the feature to mute/unmute a set of UIDs or GUIDs using the above APIs, apps can have push notifications according to the user settings. The following user settings can be set:

Settings	Description
Do Not Disturb	When turned ON, the “Do Not Disturb” parameter disables the Push Notifications entirely for the user. The user stops receiving push notifications until this setting is explicitly turned OFF. This overrides all the following settings.
Allow only Mentions	Until turned OFF, the notifications are only sent for text messages for the mentioned receiver of the message
Mute all one-on-one chat	This parameter can be used to mute chat notifications for all one-on-one conversations. The user will not receive push notifications until this is turned OFF.
Mute all group chat	This parameter can be used to mute chat notifications for all group conversations. The user will not receive push notifications until the parameter is turned OFF.
Mute all one-on-one calls	This preference can be used to mute call notifications for all one-on-one conversations. The user will not receive push notifications until the parameter is turned OFF.
Mute all group calls	This parameter can be used to mute call notifications for all group conversations. The user will not receive push notifications until this is turned OFF.

Save User Settings

The User settings object needs to be submitted as follows. All the fields are mandatory:

User Settings

{
    "user-settings": {
        "dnd": "<boolean>",
        "chat": {
            "allow_only_mentions": "<boolean>",
            "mute_group_actions": "<boolean>",
            "mute_all_guids": "<boolean>",
            "mute_all_uids": "<boolean>"
        },
        "call": {
            "mute_all_guids": "<boolean>",
            "mute_all_uids": "<boolean>"
        }
    }
}

This functionality uses the callExtension() method provided by CometChat SDK.

JavaScript
Java
Swift

const userSettings = {
    "user-settings": {
        "dnd": false,
        "chat": {
            "allow_only_mentions": true,
            "mute_group_actions": false,
            "mute_all_guids": false,
            "mute_all_uids": false
        },
        "call": {
            "mute_all_guids": false,
            "mute_all_uids":false
        }
    }
};
CometChat.callExtension('push-notification', 'POST', 'v2/user-settings', userSettings).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

JSONObject chatSettings = new JSONObject();
chatSettings.put('allow_only_mentions', false);
chatSettings.put('mute_group_actions', false);
chatSettings.put('mute_all_guids', false);
chatSettings.put('mute_all_uids', false);

JSONObject callSettings = new JSONObject();
callSettings.put('mute_all_guids', false);
callSettings.put('mute_all_uids', false);

JSONObject userSettings = new JSONObject();
userSettings.put('dnd', true);
userSettings.put('chat', chatSettings);
userSettings.put('call', callSettings);

CometChat.callExtension("push-notification", "GET", "/v2/user-settings", null,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .get, endPoint: "v2/user-settings", body: {
    "user-settings": {
        "dnd": true_false,
        "chat": {
            "allow_only_mentions": true_false,
            "mute_group_actions": true_false,
            "mute_all_guids": true_false,
            "mute_all_uids": true_false
        },
        "call": {
            "mute_all_guids": true_false,
            "mute_all_uids":true_false
        }
    }
}, onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

Fetch User Settings

Fetches all the user settings that are saved by the user. This also returns the list of muted UIDs and GUIDs along with the said time for muting. This functionality uses the callExtension() method provided by CometChat SDK.

JavaScript
Java
Swift

CometChat.callExtension('push-notification', 'GET', 'v2/user-settings', null).then(response => {
    // Success
})
.catch(error => {
    // Error occured
});

CometChat.callExtension("push-notification", "GET", "/v2/user-settings", null,
 new CometChat.CallbackListener < JSONObject > () {
    @Override
    public void onSuccess(JSONObject jsonObject) {
        //On Success
    }
    @Override
    public void onError(CometChatException e) {
        //On Failure
    }
});

CometChat.callExtension(slug: "push-notification", type: .get, endPoint: "v2/user-settings", body: nil, onSuccess: { (response) in
         // Success
      }) { (error) in
         // Error occured
      }

Push Notifications

Email Notifications

SMS Notifications

Preferences, Logs and Constraints

Legacy Notifications (Extension)

Mute or Unmute Chats

Mute Chats

Unmute Chats

Mute or Unmute Calls

Mute Calls

Unmute Calls

User Settings

Save User Settings

Fetch User Settings

​Mute or Unmute Chats

​Mute Chats

​Unmute Chats

​Mute or Unmute Calls

​Mute Calls

​Unmute Calls

​User Settings

​Save User Settings

​Fetch User Settings

Mute or Unmute Chats

Mute Chats

Unmute Chats

Mute or Unmute Calls

Mute Calls

Unmute Calls

User Settings

Save User Settings

Fetch User Settings